The Tourism ecosystem includes:
- Passenger transport and travel
- Hotels, short term accommodation
- Restaurants and catering
- Events & theme parks
Find out more about the LSP(s) in this ecosystem and their commitments below:
Challenges
Changing skills needs and bridging skills gaps in a highly seasonal, fragmented tourism sector that often involves short-term contracts is a major challenge for businesses, educators and public bodies across Europe. Furthermore, the collapse of global tourism during the COVID pandemic (80% loss in 2020) affected around two-thirds of direct tourism jobs. To remain competitive globally, meet economic and social responsibilities, and accomplish the objectives of the green and digital transition, European tourism must invest significantly in upskilling and reskilling of its workforce.
Size of the labour market
In 2019, around 12,5 million employees worked in tourism ecosystem excluding tourism services in "shared economy" (for example, holiday rentals and B&B).
Commitments made under the Pact for Skills
The partnership, composed of businesses, European level organisations, social partners, VET providers, and regional local authorities, presents a roadmap towards skills transformation and post-COVID recovery of the sector. It broadens the outcomes of the Blueprint on Sectoral Cooperation to address skills needs and overall higher qualification of the tourism workforce, reducing job insecurity and improving working conditions. The Pact aims to upskill and reskill 10% of the workforce each year from 2022 to 2030.
