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Pact for Skills

The Tourism ecosystem includes:

  • Passenger transport and travel
  • Hotels, short term accommodation
  • Restaurants and catering
  • Events & theme parks

Find out more about the LSP(s) in this ecosystem and their commitments below:

Skills Partnership for the Tourism Ecosystem

Challenges

Changing skills needs and bridging skills gaps in a highly seasonal, fragmented tourism sector that often involves short-term contracts is a major challenge for businesses, educators and public bodies across Europe. Furthermore, the collapse of global tourism during the COVID pandemic (80% loss in 2020) affected around two-thirds of direct tourism jobs. To remain competitive globally, meet economic and social responsibilities, and accomplish the objectives of the green and digital transition, European tourism must invest significantly in upskilling and reskilling of its workforce.

Size of the labour market

In 2019, around 12,5 million employees worked in the tourism ecosystem, excluding tourism services in the "shared economy" (for example, holiday rentals and B&B).

Commitments made under the Pact for Skills

The partnership, composed of businesses, European level organisations, social partners, VET providers, and regional local authorities, presents a roadmap towards skills transformation and post-COVID recovery of the sector. It broadens the outcomes of the Blueprint on Sectoral Cooperation to address skills needs and overall higher qualifications of the tourism workforce, reducing job insecurity and improving working conditions. 

Through its activities, the Tourism LSP aims to promote upskilling and reskilling of 60% of the workforce each year by 2030 across the ecosystem.

For further information, please refer to the LSP's Commitments: 

  • 22 MARCH 2024
Pact for Skills Tourism LSP_Commitments
List of partnership coordinators and members:
  • General publications
  • 23 May 2025
Tourism LSP list of coordinators and members

Take a look at the list of relevant partnerships and projects in the Tourism ecosystem: 

  • General publications
  • 27 February 2026
Tourism Ecosystem - List of relevant partnerships and projects